Community Managers at W+K
W+K London is looking for experienced social media community managers to help build and sustain brand conversations across a range of accounts.
The community manager role at W+K sits between planning, creative and account management – and combines apsects of all of them.
The successful community manager candidate will be able to demonstrate:
* ability to build and sustain brand campaigns across principal social media channels
* ability to create, sell and execute social media brand strategy as part of integrated agency wide brand strategy
* a strong sense of appropriate tone of voice for specific brand communities
* an awareness of new developments within internet culture and of new and emerging platforms
A key part of the community manager role is to be an advocate for the community to the brand – to ensure that user interests are protected, that user concerns are listened to and that the perception of the brand online is properly managed and protected.
The community manager is a client facing role. The successful candidate will be able to demonstrate they can manage the social media client relationship and help educate the client to better the social media space and the opportunities it provides their brand. The community manager will be expected to get involved in content creation and client approval processes, carry out basic account management and liaise with creative teams to ensure the integration of social media and traditional media across a co-ordinated brand campaign.
The community manager is a creative role. The successful candidate will demonstrate an ability to create short term interventions and build long-term campaigns, and work with the client and with creative teams to plan and sustain brand conversations over time. The community manager will be able to participate directly within the community conversation by posting content in a timely and appropriate manner.
The community manager is a planning role. The successful candidate will demonstrate an understanding of analytics and the ability to set goals. The community manager will implement tracking solutions to measure community activity, and summarise results for the client, as well as identifying immediate next steps and long term future strategy.
At Wieden + Kennedy we respect each other and celebrate our diversity so that everyone gives their best. We positively encourage applications from all parts of the community and are committed to promoting equality of opportunity.
If you are interested in this position, please contact